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REMAINS LIGHTING PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit our site or voluntarily provide Remains Lighting with personal information: for example when you contact us; subscribe to our email news; request an estimate or register to obtain pricinginformation from remains.com (the “site”).

By visiting or using the site, you agree to the terms of this privacy policy.

PERSONAL INFORMATION WE COLLECT

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit this site.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

In some cases you may voluntarily provide Remains Lighting with personal information when you contact us through the site; subscribe to our email news, request an estimate or register to obtain pricing.We use your data to complete requests that you have made and to make you aware of our news and information. We refer to this information as “Account Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Account Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the information you provide when you contact us through the site or request an estimate to respond to your inquiries.

Signing up for our email news is voluntary and you may unsubscribe at any time. A third party service provider distributes our email news. By signing up for our email news, you consent to the sharing of your email address with our service provider.

Voluntary registration with the site allows access to our pricing. We ask that you provide your full contact details to access this portion of the site. When you sign up for a web account through the Site, we collect certain information from you, including your name, company, physical address, email address, and phone number.

We may also use the Account Information that we collect generally to screen our accounts for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

All information collected on our site is used exclusively by Remains Lighting or service providers on our behalf.

In certain instances we may contract with non affiliated companies to perform services to help us use your Personal Information as described above. Where necessary, we will disclose your Personal Information to those third parties. In all such cases, we provide the third party with only the information necessary to carry out its assigned responsibilities, and only for that purpose.

We use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

We use MailChimp to disseminate our email news — for more information on their privacy policy, see MailChimp's privacy policy.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident,please notethat we process your information in order to fulfill contracts we might have with you (for example if you make an order with us), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@remains.com or by mail using the details provided below:

21 Belvidere Street, Brooklyn, NY, 11206, United States